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Shopping online is obviously one of the most convenient ways to keep up with fashion trends. But there are tons of scams and shady stores online. Chances are you know this and it’s probably why you are online reading this article right now. That’s a smart move on your part!
So we decided to do some digging to learn more about Emmiol before you shop there. We have compiled all of our findings good and bad in this Emmiol review.
About Emmiol
Emmiol.com is a startup e-commerce store that primarily sells trendy women’s fashion clothing. The fashion store is owned by Starwe Information Technology Co. Ltd. Emmiol has been in business since 2019, and they’re currently headquartered in Hong Kong.
Fashion for a Cause
“We are a group of people who love life, fashion, and animals. Our team is composed of designers and buyers from all over the globe who breathe fashion. With one goal, we are committed to provide tastemakers and fashion-loving girls a clothing brand that will define their individuality and make them feel good by simply adorning themselves with the right clothes.
“As a startup e-commerce platform, we want to make an effort to make fashion not just enjoyable but ethical. We want to pursue and give you fashion with a cause. We have a pet-friendly culture, where our office is an open environment for employees to bring their pets at work.
“This stimulates our creativity and keeps our goals in mind. And to pursue this path more, we donate a portion of our profits every month to the Animal Protection Association and use of leather and fur are banned on our designs.”
Emmiol Prices
At Emmiol, prices are highly discounted. On average, dresses fall in the $24-$45 range, while most swimwear fall within $7.49-$27.99. Jumpsuits, rompers and two-piece outfits sell for $30 on average. You can get tops for as low as $12 and as much as $50
Emmiol Payment Options
You can pay via PayPal, American Express, Discover, JCB, Visa, Diner’s Club, Union Pay or MasterCard at the time of this review.
Emmiol Shipping Policy
At the time of writing, Emmiol ships to the UK, France, Germany, Spain, US, Italy, Canada, Belgium, Poland, Australia, Portugal, Netherlands, Hungary, Luxembourg, Finland, Denmark, Austria, Sweden, Ireland and Greece.
Shipping to the UK, France, Germany and Spain is free on orders above $55, otherwise it will cost you $7.99 with an estimated shipping time of 8-15 business days. To the US, Italy, Canada, Belgium, Poland, Australia, Portugal, and Netherlands will cost you $8.99 for orders below $55 with an estimated transit time of 8-25 business days. It’s also free to ship to all the other countries but may cost you anywhere between $9.99 and $32.99 if your order is below $55.
Keep in mind that these shipping times are subject to a 3-7 day processing time. You can read more about that here.
Emmiol Refund, Exchanges & Return Policy
In this case, Emmiol accepts returns for defective or damaged items, the wrong size or the wrong product. You have 30 days from the date of receipt to make your case. To initiate a return, you’ll first have to chat with a customer rep to receive return instructions. You’ll then ship your item to the designated address and give them the documents involving the return following their return instructions.
If Emmiol is responsible for any issue, they’ll refund you in full or you can opt for an exchange. If you are at fault for getting the wrong item or size, they’ll refund you or make an exchange less the shipping cost both ways. If you decide that you no longer want the item or simply want an exchange, you can do so within 30 days of receiving the product for a partial refund.
You can expect a refund in 4-7 business days after they receive your return. PayPal refunds take up to 48 hours while credit card refunds take 7-14 business days. Wallet refunds take up to 24 hours. You can read their full returns policy here.
Emmiol Customer Service
You can contact customer service by sending an email to [email protected], They are available Monday to Sunday from 7:00 AM to 10:00 PM EST. You can also reach out to them via Facebook.
Emmiol Complaints
At the end of the day, you want to be in full knowledge of the overall shopping experience related to Emmiol before spending money. So, here are a couple of complaints against Emmiol you’re better off knowing about.
Let’s Wait and See
At the time of this writing, Emmiol is fairly new. While that’s not necessarily a bad thing, there’s not much to go by in terms of the overall customer experience based on how long they’ve been in business. Time will tell if they are a quality store.
Where’s My Package?
A small number of customers complain that their purchases on Emmiol have not yet arrived. Don’t worry, because of the impact of COVID-19, their international logistics will slow down recently. Therefore, customers just need to wait patiently.
The official website of Fedex also updates some notices about COVID-19, ‘Global work and travel restrictions may affect shipments inbound and outbound to and from impacted areas, as well as shipments moving within those areas’. ‘For the safety of our customers and team members, and to follow local government recommendations, stores across our network have temporarily reduced hours and some may have temporarily closed’, said by Fedex. In addition, the logistics company USPS, which is mainly used by Emmiol, also issued a statement about COVID-19, ‘due to limited transportation availability as a result of nationwide COVID-19 impacts, package delivery times may be extended’. Obviously, the delivery speed of major logistics companies will drop significantly.
Is Emmiol Safe?
Emmiol is a legit company, based on what we know about them at the time of writing this article. That being said, there’s definitely a lot of good going on for them. Items are fairly priced, and there appears to be tons of coupon codes, offers and discounts you can take advantage of. Again, there were no negative reviews from their customers on social media, a clear indication that people are satisfied with them for the most part.
Would you shop at Emmiol, or do you know of a better option? Feel free to drop us a thought in the comments section below. If you still have questions about Emmiol, you can find answers on their FAQs page.
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